How To Keep Broker’s Office Safe From DNC Rules

A six-point set of “safe harbor” procedures could protect brokers from inadvertent do-not-call violations, according to the Federal Trade Commission. To claim the safe harbor, a company must adopt written procedures that comply with the do-not-call-requirements, train its personnel in those procedures, monitor and enforce compliance with the procedures, maintain a company-specific list of do-not-call telephone numbers and refresh its no-call list at least quarterly. Finally, the call must have been made in error. Read the full “Q&A for Telemarketers and Sellers About the Do Not Call Provisions of the FTC’s Telemarketing Sales Rule” at the FTC Web site. (FTC, July 2003; Inman News, 9/18/03)